About
Olkin Communications Consulting, launched in 2004, is a user experience (UX) and communications consultancy based in the Washington, D.C., area. We have a SWaM designation as a woman-owned small business in Virginia.
We provide audience research, content strategy, and ‘information design’ services that help clients align their digital presence, messaging, and products with their target audiences. We partner with a select few technology and design firms to provide a full suite of digital services.
Read Case Studies of our work.
Jacqui Olkin, Owner & Principal Consultant
Jacqui has 20+ years of experience consulting to associations, not-for-profits, technology companies, media and entertainment companies, healthcare companies, and government agencies. She worked for nearly a decade in educational nonprofit publishing before founding Olkin Communications Consulting. She holds a bachelor’s degree with honors from Brown University and a master’s degree from Boston University.
Jacqui received an Emmy Award as project editor and coauthor of the multimedia “Biography Project for Schools” with A&E Networks, and has been the user experience (UX) lead and information architect on multiple award-winning websites.
Jacqui’s articles on user-centered design topics have been published in Association Publishing magazine, American Society of Association Executives (ASAE) newsletters, and Smart Business Ideas magazine, among other publications.
Jacqui founded and serves as the president of a 501c3 charitable nonprofit called Rides for Refugees, which helps low-income refugees permanently resettled in the United States get vehicles so they can get to work and become self-reliant.
Jacqui Olkin, Principal Consultant
“Our mission is to share expert knowledge, build strong relationships, and deliver lasting value to our clients.”