Olkin Communications Consulting, launched in 2004, is a user experience (UX) consultancy based in the Washington, D.C., area. We have a SWaM designation as a woman- or minority-owned small business in Virginia.

We provide user-centered research, strategy, communication, and design services that help clients create or improve their digital presences and products. We partner with a select few technology and design firms, as well as a usability lab, to provide a full suite of digital services.

Jacqui Olkin, Owner and Principal Consultant

Jacqui has 20+ years of experience working with associations, not-for-profits, technology companies, media and entertainment companies, healthcare companies, and government agencies. She worked for nearly a decade in educational nonprofit publishing before founding Olkin Communications Consulting. Jacqui holds a bachelor’s degree with honors from Brown University and a master’s degree from Boston University.

Jacqui received an Emmy Award in 2000 as project editor and coauthor of the multimedia “Biography Project for Schools” with A&E Networks and has been the user experience lead and information architect on multiple award-winning websites.

Jacqui’s articles on user-centered design topics have been published in Association Publishing magazine, American Society of Association Executives (ASAE) newsletters, and Smart Business Ideas magazine, among other publications.

Jacqui founded and serves as the president of a 501c3 charitable nonprofit called Rides for Refugees to assist low-income refugees with their transportation needs so they can get to work and become self-reliant.

Jacqui also serves on the board of directors of the Global Woman P.E.A.C.E. Foundation, a 501c3 charitable nonprofit dedicated to fighting gender-based violence.

She is a runner and a devoted fan of the Washington Nationals baseball team.

Jacqui Olkin, Principal Consultant