Digital User Experience

We've been making the digital world a better place for humans since 2004. We help businesses, associations and other not-for-profits, government agencies, and technology firms create humane digital experiences by applying user-centered design methods. Contact us today. "The Web Therapist Is In!"

What We Do

  • Digital Strategy, Content Strategy & Governance

    We'll help you define and prioritize your goals, understand your audiences' needs and preferences, and develop a user-centered digital strategy designed for success. We'll also develop a strategy for producing and maintaining useful, usable, and relevant content in perpetuity. More about Digital Strategy >
  • User Research

    We'll help you understand your target audiences and deliver on their needs. Our user research offerings include usability testing, focus groups, surveys, interviews, card sorting, and tree tests. More about User Research >
  • Information Architecture & Taxonomy

    Through our user-centered design process, we organize and classify digital content for easy discovery via search and navigation. We'll also help you design your search experience. Deliverables include site maps, wireframes, content models, classification schema, and controlled vocabularies. More about IA & Taxonomy >
  • Content Management System & Vendor Selection

    Our structured process helps clients choose new content management systems (CMSs), put out thoughtful and complete Requests for Proposal (RFPs), and identify worthy design and development vendors. We are technology-neutral and experienced with various open-source and commercial CMSs. More about Content Management Consulting >

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