Digital User Experience

We've been making the digital world a better place for humans since 2004. We help businesses, associations and other not-for-profits, government agencies, and technology firms evaluate, improve, and create their digital presence by applying user-centered design methods. Contact us today. "The Web Therapist Is In!"

What We Do

  • Research-Based Digital Strategy

    We'll help you define and prioritize your goals, understand your audiences, and develop a digital strategy your organization will adopt enthusiastically. We offer expert reviews, surveys, interviews, design workshops, usability testing, focus groups, and other research methods to develop a strategy that will serve you and your users. More about Digital Strategy >
  • User Research

    Through usability testing and analysis, focus groups, surveys, interviews, card sorting, tree tests, and workshops, we'll help you understand your audiences and identify limitations of your digital properties and how to solve them. We can conduct user reearch remotely, on site, or in a lab. More about User Research >
  • Information Architecture & Taxonomy

    We structure, organize, and classify digital content for easy discovery and delivery in a variety of digital channels, platforms, and devices, including websites, mobile, search, bots, and voice. Deliverables include content models, site maps, wireframes, and controlled vocabularies. More about IA & Taxonomy >
  • Design

    With our design partners, we create award-winning responsive websites and mobile experiences, following a user-centered design process honed over decades. We are technology-neutral and experienced in designing for various frameworks and CMSs. More about Design >

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