Our mission is to share expert knowledge, build strong relationships, and deliver lasting value to our clients.
Photo of Jacqui Olkin
Jacqui Olkin
Principal Consultant

Olkin Communications Consulting, LLC, launched in 2004, is a user experience consultancy based in the Washington, D.C., area. We have a SWaM designation in Virginia.

Jacqui Olkin, principal consultant, has 20 years of electronic and print communications experience with international and national associations, educational and charitable not-for-profits, technology companies, government entities, and a Big Five consulting firm. Her areas of focus include design strategy, usability, information architecture, taxonomy, and content strategy for web, mobile, and applications.

Jacqui’s articles on various aspects of user-centered web design have been published in Association Publishing magazine, American Society of Association Executives (ASAE) newsletters, and Smart Business Ideas magazine, among other publications.

Jacqui received an Emmy Award in 2000 as project editor and coauthor of the multimedia “Biography Project for Schools” with A&E Networks. Commendations for other projects include a 2014 Association Media & Publishing Gold EXCEL Award, 2014 Webby, 2013 Horizon Interactive Bronze Award, 2013 Graphic Design USA award, and a 1995 Washington EdPress award.

Jacqui is a member of the User Experience Professionals Association (UXPA), the American Society of Association Executives (ASAE), Association Media and Publishing (AM&P), American Society for Information Science & Technology (ASIS&T), and D.C. Web Women. She has judged communications competitions for Washington EdPress, AM&P, and various associations.

Jacqui earned a bachelor’s degree with honors from Brown University, and a master’s degree from Boston University. She is a runner and a devoted fan of the Washington Nationals baseball team.