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We create web and mobile experiences that are usable, strategic, engaging, and successful.
  • Web Strategy
  • Website Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy

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From The Blog

  • Image of light-enhanced neurons
    Why You Shouldn’t Worry about Preparing Your Content for AI
    12 months ago
  • Associations: Personalization Requires Reflection & Governance
    3 years ago
  • Rock Fans at Concert
    Think Like a Rockstar: Using Your Annual Conference to Deepen Relationships and Build Brand
    3 years ago
  • Achieving a Shareable Information Ecosystem for Your Association
    4 years ago
  • Image of Nancy Drew
    8 Tips For Achieving User-Friendly Search
    4 years ago
  • Message in a Bottle by Leyram Odacrem
    Content May Rule the Web, but Message Comes First
    4 years ago
  • Question Mark Graffiti
    Who Needs Your Content?
    5 years ago
  • Guarding Your Web Project Against Disruptive Newcomers
    5 years ago
  • Get Rid of Your Junk Before You Move
    5 years ago
  • Feeding the Beast: Some Thoughts on Carousels and Other Website Features
    5 years ago

What We Do

  • Digital Strategy
  • Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy
  • Content Management Consulting

Contact us for help with your website, intranet, or application.

Recommendations

Jacqui’s work on our usability testing and analysis was fantastic. She was professional, knowledgable, accomodating and her recommendations were invaluable in enabling us to take our site to the next level. I look forward to working with her again on any future projects, and would highly recommend her. —Chip Chabot

Twitter

  • RT @carriehd: Have some training budget left for 2019? Here's an awesome way to spend it! Spend Dec 10 practicing how to make information… Time ago 2 Days via Twitter for Android
  • I just realized I've had the phrase, "And how 'bout them Nats" in my Twitter bio for 10 years. That aged VERY well, indeed. #Nats Time ago 2 Days via Twitter for Android
  • @halvorson 1. Your content should serve a known/documented user need and business goal. If it doesn't meet this cri… t.co/vyFEqUN6zd Time ago 2 Days via Twitter for Android

Follow @olkincomm on twitter.

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