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We create web and mobile experiences that are usable, strategic, engaging, and successful.
  • Web Strategy
  • Website Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy

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From The Blog

  • Toward Codified Values for IA and UX
    3 years ago
  • Image of two cyclists biking a safe distance apart through an empty landscape
    Membership Organizations in the Time of COVID-19
    3 years ago
  • Image of light-enhanced neurons
    Why You Shouldn’t Worry about Preparing Your Content for AI
    4 years ago
  • Associations: Personalization Requires Reflection & Governance
    6 years ago
  • Rock Fans at Concert
    Think Like a Rockstar: Using Your Annual Conference to Deepen Relationships and Build Brand
    7 years ago
  • Achieving a Shareable Information Ecosystem for Your Association
    7 years ago
  • Image of Nancy Drew
    8 Tips For Achieving User-Friendly Search
    7 years ago
  • Message in a Bottle by Leyram Odacrem
    Content May Rule the Web, but Message Comes First
    8 years ago
  • Question Mark Graffiti
    Who Needs Your Content?
    8 years ago
  • Guarding Your Web Project Against Disruptive Newcomers
    8 years ago

What We Do

  • Digital Strategy
  • Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy
  • Content Management Consulting

Contact us for help with your website, intranet, or application.

Recommendations

I worked with Jacqui for our website redesign project. Her in-depth knowledge and attention to detail made a difficult project much easier and a lot more fun to manage. She has excellent communication skills and is great at building consensus from a diverse and opinionated staff. The work she did was absolutely first rate. —Craig Moore, Web and Technology Manager at SkillsUSA

Twitter

  • RT @scottdwitt: "UX will only be a top priority for (business) stakeholders when you show them how it relates to their most significant con… Time ago 10 Days via Twitter for Android
  • RT @samueloakford: Elon Musk fired Twitter's entire staff in Brazil except a few salespeople. Among those fired: "eight people who modera… Time ago 19 Days via Twitter for Android
  • RT @Max_Fisher: People really need to understand how mainstream it has become in some tech VC circles to argue that journalism itself is da… Time ago 43 Days via Twitter for Android

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