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We create web and mobile experiences that are usable, strategic, engaging, and successful.
  • Web Strategy
  • Website Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy

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From The Blog

  • Image of two cyclists biking a safe distance apart through an empty landscape
    Membership Organizations in the Time of COVID-19
    2 weeks ago
  • Image of light-enhanced neurons
    Why You Shouldn’t Worry about Preparing Your Content for AI
    1 year ago
  • Associations: Personalization Requires Reflection & Governance
    3 years ago
  • Rock Fans at Concert
    Think Like a Rockstar: Using Your Annual Conference to Deepen Relationships and Build Brand
    4 years ago
  • Achieving a Shareable Information Ecosystem for Your Association
    4 years ago
  • Image of Nancy Drew
    8 Tips For Achieving User-Friendly Search
    5 years ago
  • Message in a Bottle by Leyram Odacrem
    Content May Rule the Web, but Message Comes First
    5 years ago
  • Question Mark Graffiti
    Who Needs Your Content?
    6 years ago
  • Guarding Your Web Project Against Disruptive Newcomers
    6 years ago
  • Get Rid of Your Junk Before You Move
    6 years ago

What We Do

  • Digital Strategy
  • Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy
  • Content Management Consulting

Contact us for help with your website, intranet, or application.

Recommendations

I worked with Jacqui for our website redesign project. Her in-depth knowledge and attention to detail made a difficult project much easier and a lot more fun to manage. She has excellent communication skills and is great at building consensus from a diverse and opinionated staff. The work she did was absolutely first rate. —Craig Moore, Web and Technology Manager at SkillsUSA

Twitter

  • @babiejenks You'd be surprised; some people just aren't that concerned. But what I meant is, you have a certain per… t.co/PKAlVfMj8P Time ago 41 Seconds via Twitter for Android
  • RT @washingtonpost: Opinion: My state has proved vote-at-home works. We need to do it nationally, writes John Hickenlooper t.co/DWi… Time ago 3 Hours via Twitter for Android
  • RT @nytimes: New research indicates that the coronavirus began to circulate in the New York area by mid-February, weeks before the first co… Time ago 3 Hours via Twitter for Android

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