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We create web and mobile experiences that are usable, strategic, engaging, and successful.
  • Web Strategy
  • Website Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy

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From The Blog

  • Image of light-enhanced neurons
    Why You Shouldn’t Worry about Preparing Your Content for AI
    1 year ago
  • Associations: Personalization Requires Reflection & Governance
    3 years ago
  • Rock Fans at Concert
    Think Like a Rockstar: Using Your Annual Conference to Deepen Relationships and Build Brand
    4 years ago
  • Achieving a Shareable Information Ecosystem for Your Association
    4 years ago
  • Image of Nancy Drew
    8 Tips For Achieving User-Friendly Search
    5 years ago
  • Message in a Bottle by Leyram Odacrem
    Content May Rule the Web, but Message Comes First
    5 years ago
  • Question Mark Graffiti
    Who Needs Your Content?
    5 years ago
  • Guarding Your Web Project Against Disruptive Newcomers
    5 years ago
  • Get Rid of Your Junk Before You Move
    5 years ago
  • Feeding the Beast: Some Thoughts on Carousels and Other Website Features
    6 years ago

What We Do

  • Digital Strategy
  • Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy
  • Content Management Consulting

Contact us for help with your website, intranet, or application.

Recommendations

Jacqui has been a tremendous help to us in both the practical and strategic development of our association’s Web site. She brings a broad range of expertise as well as a network of quality resources. —Michael Berens

Twitter

  • RT @BruceBartlett: Did Trump Fire the US Pandemic Response Team? Yes he did, because to Republicans all domestic spending is waste. https:/… Time ago 3 Hours via Twitter for Android
  • Today, a new client told me after a meeting, "Thank you for listening deeply." That made me feel so good. #UX Time ago 13 Hours via Twitter for Android
  • Disinformation only works if we let it. Be vigilant. Ask questions. t.co/xmHvlxiBee Time ago 14 Hours via Twitter for Android

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