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Olkin Communications Consulting
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We create web and mobile experiences that are usable, strategic, engaging, and successful.
  • Web Strategy
  • Website Evaluations
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy
  • Content Management Consulting, RFPs & Vendor Selection

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From The Blog

  • Toward Codified Values for IA and UX
    3 years ago
  • Image of two cyclists biking a safe distance apart through an empty landscape
    Membership Organizations in the Time of COVID-19
    3 years ago
  • Image of light-enhanced neurons
    Why You Shouldn’t Worry about Preparing Your Content for AI
    5 years ago
  • Associations: Personalization Requires Reflection & Governance
    6 years ago
  • Rock Fans at Concert
    Think Like a Rockstar: Using Your Annual Conference to Deepen Relationships and Build Brand
    7 years ago
  • Achieving a Shareable Information Ecosystem for Your Association
    8 years ago
  • Image of Nancy Drew
    8 Tips For Achieving User-Friendly Search
    8 years ago
  • Message in a Bottle by Leyram Odacrem
    Content May Rule the Web, but Message Comes First
    8 years ago
  • Question Mark Graffiti
    Who Needs Your Content?
    9 years ago
  • Guarding Your Web Project Against Disruptive Newcomers
    9 years ago

What We Do

  • Digital Strategy
  • Evaluations
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy
  • Content Management Consulting

Contact us for help with your website, intranet, or application.

Recommendations

I loved working with Jacqui when we were at GMAC. Her attention to detail and ability to see through layers of complexity to get at core communication concepts were impressive. Not only did she understand the business and by extension the content thoroughly, she understood the bigger picture of the web site and the organizational message. Jacqui’s guidance and advice was invaluable to me at GMAC and has continued to be so in the years since both left. —Erika Dickstein

Twitter

  • This is disturbing for so many reasons. 1. AI can't do "authentic." 2. Minority voices are underrepresented in jour… t.co/4Ire4ANKq9 Time ago 16 Days via Twitter for Android
  • RT @maxberger: Today, Elon is going full mask off. He has: - shared an article claiming Zuckerberg stole the election for Biden - claims… Time ago 24 Days via Twitter for Android
  • @inkblurt Andrew, I'm so sorry for your loss. May her memory be a blessing. Time ago 24 Days via Twitter for Android

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