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We create web and mobile experiences that are usable, strategic, engaging, and successful.
  • Web Strategy
  • Website Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy

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From The Blog

  • Toward Codified Values for IA and UX
    5 months ago
  • Image of two cyclists biking a safe distance apart through an empty landscape
    Membership Organizations in the Time of COVID-19
    6 months ago
  • Image of light-enhanced neurons
    Why You Shouldn’t Worry about Preparing Your Content for AI
    2 years ago
  • Associations: Personalization Requires Reflection & Governance
    4 years ago
  • Rock Fans at Concert
    Think Like a Rockstar: Using Your Annual Conference to Deepen Relationships and Build Brand
    4 years ago
  • Achieving a Shareable Information Ecosystem for Your Association
    5 years ago
  • Image of Nancy Drew
    8 Tips For Achieving User-Friendly Search
    5 years ago
  • Message in a Bottle by Leyram Odacrem
    Content May Rule the Web, but Message Comes First
    5 years ago
  • Question Mark Graffiti
    Who Needs Your Content?
    6 years ago
  • Guarding Your Web Project Against Disruptive Newcomers
    6 years ago

What We Do

  • Digital Strategy
  • Evaluations
  • Design
  • Information Architecture & Taxonomy
  • Usability Analysis & Testing
  • Audience Analysis & User Research
  • Content Strategy
  • Content Management Consulting

Contact us for help with your website, intranet, or application.

Recommendations

Jacqui’s work on our usability testing and analysis was fantastic. She was professional, knowledgable, accomodating and her recommendations were invaluable in enabling us to take our site to the next level. I look forward to working with her again on any future projects, and would highly recommend her. —Chip Chabot

Twitter

  • RT @nytimes: New research suggests that Americans under 25 are most likely to believe virus-related misinformation about the severity of th… Time ago 7 Hours via Twitter for Android
  • RT @KimKierkegaard: “A fire broke out backstage in a theatre. The clown came out to warn the public; they thought it was a joke and applaud… Time ago 8 Hours via Twitter for Android
  • RT @BreeNewsome: Organized power only responds to organized power. It doesn’t respond to anything else because it doesn’t have to. Time ago 8 Hours via Twitter for Android

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