I’m a user experience (UX) consultant with a specialty in information architecture (IA), the organization of information to make meaning. I joke that my job is to make the world a better place, one interface at a time. I also joke that I am a web therapist. Neither of these statements is really a joke.
I’ve been working on a couple of things I want to share with the overlapping fields of UX and IA—and with you: A statement of core values, and a maturity model to gauge adoption of those values. They’re meant to help make the digital world better, fairer, less harmful, more user-centered for all users by giving IA/UX practitioners and organizations guidelines for making ethical decisions in their work. We’ve never had widely adopted core values before, and perhaps you’ve noticed that in their absence, a lot has gone awry. Technology has become mercenary.
Values Statement and Maturity Model for UX & IA practitioners and organizations (click to reach image page, then click link for full-size image)