Jacqui Olkin, Principal Consultant

Jacqui Olkin has 15 years of experience directing and managing electronic and print communications for international and national associations, nonprofits, technology companies, government entities, and a Big Five consulting firm.

Jacqui received an Emmy Award as project editor and coauthor of the "Biography Project for Schools," a multimedia project with A&E Networks. She has been published in Association Publishing magazine ("Enhancing the User Experience," "Site Checking," and "Social Engagements"), Smart Business Ideas magazine ("Communicating Value with Every Contact"), and MTV To Go magazine, among other publications.

Jacqui is a member of the Usability Professionals Association (UPA), the American Society of Association Executives (ASAE), the Society of National Association Publications (SNAP), D.C. Web Women, and the Dulles Regional Chamber of Commerce. She is a veteran of Nielsen Norman Group intensive usability training and the DuPont Corporation's strategic marketing training program. She has judged communications competitions for Washington EdPress, SNAP, and various associations.

Jacqui holds an honors baccalaureate degree from Brown University and a master's degree from Boston University. She is an avid runner and a devoted fan of the Washington Nationals baseball club.