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Demystifying Taxonomy, ASAE TechnoScope Newsletter, June 2008

Membership 2.0 ASAE Membership Developments Newsletter, March 2008

Social Engagements:Associations Use Social Networking Software to Confer, Communicate, Connect Association Publishing Magazine, Sept./Oct. 2007

Social Networking Means Business for Member-Based Organizations May 2007 Capture Video Newsletter

Olkin Communications Consulting Newsletter (Winter 2007)

Communicating Value with Every Contact (PDF), Smart Business Ideas, January 2007

Site Checking (PDF 1,575 KB) Association Publishing Magazine, Sept./Oct. 2006

What Does a 16th-Century Map Have to Do with Your Corporate Communications? August 11, 2006

Enhancing the User Experience (PDF 818 KB), Association Publishing magazine, March/April 2006